Chicby Achille Lovle
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Shipping & returns

Every order leaves our New York studio within two business days, wrapped and labelled by hand.

Shipping within the United States

International shipping

We ship worldwide. Rates and estimated delivery times are shown at checkout before you pay. International orders usually arrive within 7-14 business days. Customs duties and import taxes, where they apply, are set by your country and are paid by the recipient.

Returns

Exchanges

Need a different size? Tell us within 14 days and we'll hold the size for you while your return travels back, subject to availability, because every piece is made in a small run.

Damaged or faulty pieces

If something arrives damaged, message us within 48 hours with a photo and your order number. We'll replace it or refund you in full, including shipping.

Can I change my address after ordering?

Yes, as long as the order hasn't shipped. Email us right away with your order number and the new address.

Do you ship to PO boxes?

Yes, within the US via USPS.

Will I be charged sales tax?

Sales tax is calculated at checkout based on your shipping address, where it applies.

I ordered during a live. When does it ship?

Same as every order: within two business days. Pieces shown live are shipped the morning after the show.

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